Full-Time Privacy Policy

Summary of how Full-Time uses your data

  • Full-Time is a web-based system, provided by The Football Association Limited (“The FA”), that is used by leagues and clubs for a number of their football administration functions. It is particularly used for registration, recording of performance details for players during matches, collating details on fixtures and results and refereeing marks.
  • Data may be provided by you or a club or league official, depending on your role in football. Information is shared between clubs and leagues to help administer the game, and may be available to other players.
  • Information is also shared with The FA to provide support to users of the Full-Time system and to reduce duplication and inaccuracy across different FA systems (in particular, Whole Game System). This involves sharing details of which clubs you play for, your date of birth and contact details.
  • If you are registering a third party into Full-Time, you must make sure they are aware of this, and direct them to view this privacy policy.
  • Some information stored in Full-Time, particularly about results, stats and discipline (including yellow cards, red cards and suspensions), may be retained indefinitely in order to maintain a record of the game.
  • Our privacy policy sets out more details of your data protection rights, including your right to object to certain processing.

What does this privacy policy cover?

This privacy policy describes how leagues and clubs will make use of your data when collected or stored in Full-Time, a league administration system provided by The FA. It also describes the limited use of data made by The FA.

Full-Time collects information in relation to a number of different types of users, including players, team and league administrators and referees. Related privacy polices include the Whole Game System Privacy Policy , which details how The FA and others use participant data, and the Match Officials Privacy Policy which sets out details on how referees' data is used.

This notice describes your data protection rights, including a right to object to some of the processing which any of the data controllers mentioned above carries out. More information about your rights, and how to exercise them, is set out in the “What rights do I have?” section.

What information does Full-Time collect?

Full-Time collects and processes personal data about players, team and league administrators and referees. This will include, depending on your role:


  • your name, FAN number, and league player number;
  • where you are a team or league administrator, your username and password;
  • your date of birth and gender;
  • current and previous team registrations, this could include information on whether you are or have been registered to a disabled team;
  • details of whether you have had international clearance and whether you are under contract;
  • your contact details, including email address, phone number and physical address;
  • details of your player history, selection in teams and performance (e.g. whether you scored a goal);
  • details of any discipline or misconduct as recorded by a league;
  • details, where you are a referee, of any marks given to you by a team; and/or
  • your role within the league.

What information is provided by third parties in Full-Time?

Information is often provided by third parties in Full-Time. In particular:

  • Where you are a player, your initial registration information may be entered into the system by a club official at your current club or by a league user, although this will initially be collected from you.
  • Where you are a referee, your initial registration information may be entered into the system by a league official, and information about your performance will be inputted into Full-Time by league or team officials.
  • Where you are a team administrator (including those set up to receive SMS notifications or automated emails), or a league administrator, your initial registration information may be entered into the system by a team or league administrator.

How do various parties use this information, and what is the legal basis for this use?

Your club(s) will use this information for the following purposes:

  • As required by your club to administer its club and teams in its legitimate interests, in particular by:
    • managing teams and fixtures – this may involve information relating to your inclusion in disabled teams, which is also processed on the basis that you have chosen to make your disability public;
    • communicating with you or about you where necessary to administer the club, such as inputting information in relation to records of fixtures;
    • producing and publishing, where it chooses to do so, match reports; and
    • using The FA’s Matchday App to communicate with you and organise fixtures, training sessions and events.

Your leagues will use this information for the following purposes:

  • As required to administer its leagues in its legitimate interests, in particular by:
    • communicating with you or about you where necessary to administer the league, such as communicating directly with club officials about fixtures and match official appointments;
    • administering and ensuring the eligibility of players and club/team officials involved in its league – this may involve the receipt of limited amounts of sensitive data in relation to disabled players, where they are registered for a disabled league or team, which is also processed for the purposes of protecting the integrity of the league;
    • complying with the current FA Handbook and FA, County FA or Other Football Association rules and regulations on league sanctioning and registration, and ensuring compliance with any league rules on club affiliation and registration of players; and
    • recording of any discipline incurred within the league, or suspensions affecting players within the league.

The FA will use this information as required by The FA to conduct its  business and pursue its legitimate interests, in particular to provide support to users of the Full-Time system and to reduce duplication and inaccuracy  across different FA systems (in particular, Whole Game System). This involves sharing details of which clubs you play for, your date of birth and contact details.

Any of your clubs, leagues or indeed The FA may also use data for purposes which are required by law, particularly if required to share information in response to requests by government or law enforcement authorities conducting an investigation.

Apple iOS and Android Devices

If you access an FA application from these devices you consent to cookies being stored to your device (and other tracking technologies being used to read data from your device) for the following purposes: keeping you logged in, ensuring that an appropriate version of content is presented, analytics and advertising. Many of these cookies and technologies are essential to the operation of the application. It is not currently possible to opt out or remove these cookies (or prevent use of these technologies) from the device without deleting the application.

How is my data shared with third parties?

Where you are registered as a player, some of your registration information will be available to the Player Registration Officer (“PRO”) or any other Club Official of any club that tries to register you as a player in Whole Game System. In particular, your name, FAN and date of birth will be visible to all PROs. More information on this can be found in the Whole Game System privacy policy.

Information about players is also shared publicly through publication on Full-Time of results, stats and any match reports produced by clubs or leagues that are included on the system and their related websites.

Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if required for the legal protection of the parties’ legal or legitimate interests in compliance with applicable laws.

Personal data will also be shared with third party service providers, who will process it on behalf of the controllers for the purposes identified above. Such third parties include The FA and its IT suppliers who help provide the Full-Time system and infrastructure to clubs and leagues that choose to use it.

Currently, your information is not shared outside the UK or EEA.

What rights do I have?

You have the right to ask any of the relevant data controllers for a copy of your personal data; to correct, delete or restrict (stop any active) processing of your personal data; and to obtain the personal data you provide to us for a contract or with your consent in a structured, machine readable format.

In addition, you can object to the processing of your personal data in some circumstances (in particular, where one of the data controllers doesn’t have to process the data to meet a contractual or other legal requirement, or where it is using the data for direct marketing).

These rights may be limited, for example if fulfilling your request would reveal personal data about another person, where it would infringe the rights of a third party (including our rights) or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping.  Relevant exemptions are included in both the GDPR and in the Data Protection Act 2018. We will inform you of relevant exemptions we rely upon when responding to any request you make.

In some instances, you will need to contact more than one of the data controllers to ensure your rights are met, as they may have access to different data and have different reasons for holding the data.

To exercise any of these rights, you can get in touch with your club or league, as relevant, using the contact details set out in Full-Time.  You can also get in contact with The FA – or its data protection officer – using the details set out below. If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work or where you believe a breach may have occurred. This is likely to be the Information Commissioner’s Office in the UK.

The provision of player registration and club/team official data is mandatory to allow the league to be appropriately administered. If relevant data is not provided, the various data controllers will not be able to administer their club or league and manage and respect the game’s disciplinary processes.  All other provision of your information is optional.  If you or your club fails to provide optional contact information, this might mean the various data controllers cannot inform you of important changes or get in contact with you to seek your opinion.

How do I get in touch with you, or your data protection officer?

If you wish to make a data privacy request, you can do so via our online form, which can be found here. We hope that we can satisfy queries you may have about the way we process your data. If you have any concerns about how we process your data, you can get in touch at or by writing to: Data Protection Officer, Wembley Stadium, PO Box 1966, London, SW1P 9EQ. You can also get in touch directly with your club through your club secretary, your league through your league secretary, your County FA through the contact details found at the following website: //, or an Other Football Association through the relevant website of the Other Football Association. 

Which club or league is my data controller?

The data controllers for your information are any club or league you play for or in. As mentioned above, information about players is available to PROs at other clubs where your details match their search queries in Whole Game System.  The FA is a data controller for the limited purposes set out in this policy.

How long will you retain my data?

Where a club processes registration data, it will do this for as long as you are a member of the club. It may hold your data offline for longer – it will inform you of this separately. You can restrict online access on Full-Time by exercising your registration rights through the system.

Subject to the below, The FA and leagues retain your information on Full-Time for five full seasons after your account has become inactive on Full-Time.  For the avoidance of doubt, activities that will result in your account being deemed active include, but are not limited to, being registered as a member of a club or logging on to your account.

As noted above, your information may also be shared with Whole Game System to reduce duplication and inaccuracy across FA systems.  For more information on how your data may be retained in Whole Game System, please see the Whole Game System Privacy Policy, which details how The FA and others use participant data.  

The FA and your league will also retain limited information about discipline (including yellow cards, red cards and suspensions) indefinitely in order to maintain a record of the game.  For more information on how we hold your other disciplinary data, please see:

You can contact The FA if you no longer wish to participate in the game, and you can change your details by logging in to Full-Time.

Where your data is held on FA systems, then at the end of the retention periods set out above, we will not irrevocably delete your information for another 3 months – your data will be held  in an inactive form for this time to ensure that any consequential links across our systems remain intact in the event that your data is removed in a particular location.

Last updated: 6 March 2020.