I can’t remember my FAN no?

If you have your email address registered to your account, you can log in with your email. You can retrieve your password here. 

I've forgotten my password?

You can retrieve your password here. If you do not have an email address attached to your account you will need to contact your County FA. 

My email address is not recognized?

Contact your County FA, who will be able to help you. 

I am a Club/League officer, but I can’t get in?

As we have currently only released Club Affiliation and Referee functions, only Club Secretaries and Referees can access the portal. As we release new features, more people will gain access. For the moment, you may find the features you are looking for on the Members’ services section of your County FA website. 

What software do I need to log in?

You should be able to access the site with all modern web browsers. This includes browsers on tablets and smartphones.

Why should I log in?

Logging in allows us to give you access to your club, league or personal information and update your records. 

How do I change my personal details?

Sign in and click on your name in the top right hand side of the screen. You can then click the pencil icon and change your details. Please note, if you have had a CRB or DBS check, you will not be able to change your name or date of birth. 

I get an error message and I can not continue?

If you get an error message, try to go back to the page before. If you can not continue, please contact your County FA and they will help you.