Dealing With Concerns
Policy, procedures and referrals
Every affiliated club and league with youth teams must have in place a:
- Safeguarding Children Policy and Procedure
- Welfare Officer who has an FA criminal records check (CRC) and completed the Safeguarding Children Workshop and Welfare Officer Workshop
Safeguarding is everyone’s responsibility – to make sure you have appropriate safeguards in your club or league it’s important everyone is aware of your safeguarding children policy and the procedures for reporting a concern about the welfare of a child.
Your Welfare Officer will be able to advise you, but if you want to find out more about how to increase your understanding of safeguarding in football why not complete the Safeguarding Children workshop for more information visit ‘Creating a Safe Environment’.
See resource document below for The FA's response to the Protection of Freedoms bill
Report your concerns
Safeguarding children is everyone's responsibility. If you are worried about a child it is important that you report your concerns - no action is not an option.
1. If you are worried about a child then you need to report your concerns to the Club Welfare Officer.
2. If the issue is one of poor practice they will either:
- Deal with the matter themselves or
- Seek advice from the County FA Welfare Officer
3. If the concern is more serious - possible child abuse - where possible contact the County FA Welfare Officer first, then immediately contact the Police or Children's Services
4. If the child needs immediate medical treatment take them to a hospital or call an ambulance and tell them this is a child protection concern. Let your Club Welfare Officer know what action you have taken
5. If at any time you are not able to contact your Club Welfare Officer or the matter is serious then you can either:
- Contact your County FA Welfare Officer directly
- Call The FA/NSPCC 24 hour Helpline for advice on 0808 800 5000
- Contact the Police or Children's Services
If you are a Youth League Welfare Officer then please report your concerns directly to your County FA Welfare Officer or follow the advice given in point 5 above.
Click here for contact details for all County FAs.
The FA's Safeguarding Children Policy and Procedures outlines in detail what to do if you are concerned about the welfare of a child and includes flow diagrams to describe this process. This is also covered within the Safeguarding Children Workshop, where participants are given the opportunity to discuss how this feels and how best they can prepare themselves to deal with such a situation.
For further information, please see the Policy and Procedures resource document below