As well as selling England tickets to disabled supporters, The FA Customer Relations Unit also produces 'Access', a match-specific publication that has the disabled supporter specifically in mind.
If you wanted to get tickets for the next England home international you more than likely know to contact Ticketmaster. Alternatively you could call The FA and we will let you know.
What if you happen to be in a wheelchair? Or were visually impaired? The FA Customer Relations Unit sell and distribute tickets for England matches to disabled football fans across the country.
For those supporters who are also members of englandfans, there is a publication which is produced in-house called 'Access'. This is also available to every fan who buys tickets to The FA Community Shield, The FA Cup Semi-Finals or Final.
'Access' was first published in 2003 and has been evolving ever since. The main aim has always been to give the best information possible to fans travelling to the big match. This includes travel details, map and details of local pubs and restaurants with good access facilities.
The publication itself is printed in 14 point with colour photographs and usually comes in at around 20 pages. There are also features on the teams involved, the occasional quiz and we always invite people to submit articles or pictures for inclusion.
Until recently 'Access' was only available in print version. We have since teamed up with Audio Exchange, a company that specialises in audio programmes for other companies and football clubs, to produce an audio 'Access'. For each match 'Access' is recorded and sent out to each visually impaired supporter attending the game in CD format.
The official match programme is also available on CD and a copy can be sent out upon request. Alternatively both publications can be found on our website and are available to download.
Please e-mail accessengland@TheFA.com if you have any suggestions or for further information.
The FA is committed to making sure everyone has a chance to be involved in football, regardless of ability, race or religion. We encourage the involvement of groups at all levels of football by recognizing that inequalities exist and taking steps to address them.
Useful contacts:
The FA Disabled Ticket Hotline 0845 458 1966
Ticketmaster www.ticketmaster.co.uk 0870 902 0005
Audio Exchange www.audioexchange.co.uk
NADS (National Association for Disabled Supporters) www.nads.org.uk 0845 230 6237.