What do Travel Club members need to know following latest UEFA EURO 2020 update?

Monday 12 Apr 2021
UEFA published an update on Friday 9 April 2021

England Supporters Travel Club members who have tickets to Euro 2020 will have received an email from UEFA containing new information about the tournament.

The key points and information to note from this update are:

Ticket return window:  Ticket holders can once again return their tickets to UEFA for a full refund. The current return window is now open and will close on Thursday 22 April at 5pm UK time.

Wembley Stadium: Wembley has a confirmed minimum capacity of 25 per cent (approximately 22,500 spectators) for all seven UEFA EURO 2020 matches. The FA continues to work collaboratively with the UK Government and local authorities in order to achieve the maximum spectator capacity possible for the latter stages of the tournament, which will be submitted to UEFA in early June.

England Supporters Travel Club (ESTC) ticket allocation: Regarding England matches and venues with reduced capacities, we expect to be able to inform Travel Club members how their tickets may be affected by the end of this month. Should this timing change we will update you as soon as possible. We have had, and will continue, conversations with our partners at UEFA to secure as many tickets as possible for members. Please note any ballot that takes place with the official ESTC allocation will be managed by The FA.

Travelling fans: No exemptions will be provided for ticket holders of UEFA EURO 2020 matches, with all international ticket holders adhering to the laws and guidelines set out by the UK Government at the time of travel. The latest guidelines can be accessed here.

UEFA have addressed the questions spectators might have following their announcement in the official spectator event guide, available on EURO2020.com and the UEFA EURO 2020 App, with additional information about COVID-19 mitigation measures at the stadium and travel information for each host city.

As we get closer to the tournament we expect to be in contact on a more regular basis with important information. We would therefore encourage you to check your account and contact details are all up-to-date. You can view these by logging in here, clicking on your name in the top right-hand corner of the page and selecting ’My Account’.

Please also remind yourself of which tickets you have for EURO 2020 by heading to UEFA’s site, clicking on ‘go to our portal’ and logging in. If you encounter any issues please contact UEFA directly.

By FA Staff