England's matches against Italy and Denmark have been postponed

England's March fixtures: important update for members

Thursday 12 Mar 2020
Important update for Italy and Denmark ticket holders

The FA, Premier League, EFL and Barclays FA Women’s Super League and FA Women’s Championship have collectively agreed to postpone the professional game in England until 3 April at the earliest.

We will continue to monitor all Government advice with the situation under constant review, with the priority being the health and well-being of all.  Further updates will follow in due course.

England's postponed fixtures

England v Italy: Friday 27 March

England v Denmark: Tuesday 31 March


Refund process

Refunds will be processed automatically to all ticket buyers for both fixtures within 14 working days. Refunds will only be made to the lead booker and onto the original payment card used. You do not need to contact The FA directly to request a refund. If another member has purchased your tickets, please speak to them to directly to arrange the return of your money. 

Refunds for both matches should be completed by Wednesday 1 April. 

If your payment card has changed since you initially purchased the tickets, the refund will still go through providing you're with the same bank or credit card provider. If you've changed banks entirely, then you'll need to contact The FA ticketing team with your order number to arrange a refund onto your new account. 

If you have purchased travel and accommodation for the purpose of attending the Italy and Denmark fixtures, please contact the providers in the first instance for information regarding refunds. Alternatively, please contact your travel insurance provider. 

EURO 2020

At present and in-line with government and UEFA advice, nothing has changed regarding the status of EURO 2020. For information regarding the ticketing Terms and Conditions for the tournament, please contact UEFA directly. If the situation changes, we will contact ticket holders via email and update the ESC/ESTC website accordingly.


To be fair to all members and given that refunds are being issued, no caps will be awarded for either England Men's Senior fixture.

Latest advice

For the latest advice regarding the Coronavirus (for the United Kingdom), including travel and prevention information, please refer to the NHS website. If you're travelling to and from a country outside of the UK, please refer to the Foreign and Commonwealth Office website for travel and health advice. 



By FA Staff