Following the release of England’s 2019 schedule we would like to provide new members of the England Supporters Club and England Supporters Travel Club with some important information about their membership and match tickets.
Away matches
The ticket policy for England away matches is strictly one per Travel Club member. You can purchase up to four tickets in an order, but you must assign the remaining tickets to other 2018-2020 Travel Club fan numbers.
Tickets for England away matches must be collected by each individual from the host city. Collection details are sent to all ticket holders before an away game but in order to collect your ticket, you will need to bring a form of photo ID with you.
Tickets for away matches are non-transferable and it is against membership policy to sell (or advertise to sell) any England tickets either via social media or a third party website. The FA does not offer tickets for England away games to members of the free Supporters Club – they are exclusively available for Travel Club members. Please be aware that caps for away friendlies and qualifiers are awarded for attendance and only if the ticket was purchased directly from The FA
Registration details for the UEFA Nations League Finals and the Montenegro Euro Qualifier, will be announced in due course. If you are interested in attending any of these matches, please ensure you register your interest during the advertised window and read all released ticket and match information carefully. If you are a member of the free England Supporters Club and plan on applying for any of these away matches, please ensure you upgrade before the registration window opens. To upgrade, visit thefa.com/joinestc.
UEFA Nations League Finals tickets
Registration details for the semi-final against the Netherlands will be announced before the end of December. Please keep an eye on your emails and the website for further information.
General ticket information
Members of the England Supporters Club and Travel Club can purchase up to 8 tickets for England home games (friendlies and qualifiers). If you purchase your tickets during the priority members' sale, you will be able to assign the fan numbers of anyone else in your group to each ticket so that they can be credited with caps following attendance of the match. If you are purchasing tickets for non-members, you can leave the fan assign field blank.
For tickets purchased during the general sale, please email via https://help.thefa.com/support/solutions before the match takes place with the order number and the required fan numbers that need assigning. This way caps can still be awarded automatically within a few days of attending an England game.
Members are advised that caps cannot be retrospectively applied for matches that took place more than 21 days ago and if you attended an England game prior to becoming a member. No caps are awarded for attending tournament fixtures - this includes the World Cup and European Championships.
Tickets for England home games are usually dispatched 2-3 weeks prior to kick-off. If you elect to receive your tickets electronically, these are usually sent the week before the match via email for you to print off at home or save to an Apple device. Supporters are advised that tickets can arrive up to two days before a match takes place, but if, for whatever reason they do not receive their tickets, they can collect replacements at the West Box Office on match day (for matches held at Wembley Stadium).
Euro 2020
Members of the free England Supporters Club are advised that if they wish to attend England matches at Euro 2020 (subject to qualification) they will need to upgrade to the England Supporters Travel Club before applications open in December 2019.
Until England’s qualification to the tournament is confirmed, we cannot advise on ticket availability or pricing. Please be aware that only members of the England Supporters Travel Club will be eligible to apply for Euro 2020 tickets through The FA (and this includes any potential England matches held at Wembley Stadium). The ticket policy for tournament fixtures is one per Travel Club member, so if you wish to attend as a group, all potential ticket holders need to be members of the Travel Club in order to be eligible to apply.
In the event that demand exceeds supply of tickets during the application process, a ballot will be undertaken based on members' caps. It is therefore the responsibility of the member to ensure they check their caps level after attending each England game to ensure that they do not potentially miss out on tournament tickets. We recommend that if you plan on applying for tickets to Euro 2020, that you attend England friendlies and qualifiers in order to build your caps level and subsequently improve your chances of being allocated a ticket.
