Ahead of Sunday’s League Cup Final between Chelsea and Tottenham Hotspur, Wembley Stadium reminds fans of the safe and simple way to report any discriminatory behaviour.
The FA will investigate all allegations of discriminatory abuse and anti-social behaviour.
If you experience a racist, sexist, antisemitic, Islamophobic, homophobic or transphobic incident please report it to the police or a steward. If necessary you can raise it afterwards by calling 0800 085 0508 or emailing reportdiscrimination@TheFA.com.
The FA treats discriminatory anti-social behaviour seriously and expects all stadium visitors to treat staff and fellow visitors with respect.
If you experience anti-social behaviour close to you, please send a text with your location and the location of the offence - Block, Row, Seat - to 87474 with one of the following:
- FOUL (language & behaviour)
- RACISM (Racist chanting & shouting)
- HPH (Homophobic chanting)
- DRINK (Drinking alcohol in view of the pitch)
- SMOKE (Smoking in the stadium)
- STAND (Standing up)
- PYRO (use of or intended use of any pyrotechnic or smoke bomb)
Each message costs one standard message at your local rate.
In addition the Kick It Out downloadable phone app, available for free from the App store and Google Play allows you to file complaints confidentially and anonymously.
The app is quick, easy and discreet to use, and supplements current mechanisms in place across the game such as text reporting lines, anti-discrimination hotline numbers and email reporting services.
When reporting an incident, it is a simple case of clicking on the ‘Report It!’ button which takes you through to a form requesting further information on what has happened, when and where it occurred, and descriptions of the offender.
Once this report has been filed, it is submitted to Kick It Out and the relevant authorities, and then investigated.
A Wembley Stadium spokesman said: “On Sunday, police and stewards will be monitoring fan behaviour outside and inside the stadium, respectively.
"There will be appropriate messaging communicated to both sets of fans at Wembley including how supporters can immediately report discriminatory behaviour via their mobile phone or tablet device.
"Details of how to do this are also on the back of every match ticket. Anyone engaging in anti-social or discriminatory behaviour will be ejected from the ground, face arrest and a lifetime ban from attending football matches at Wembley.”
