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Popular FAQ's

How can I buy tickets to England v Republic of Ireland on 29th May?

Tickets are currently on general sale.

To book, please call 0844 826 2010 or log onto www.TheFA.com/tickets

To book accessibility tickets please call 0845 458 1966.

I haven’t received my tickets, what do I do?

Should you not receive your tickets two days prior to the match, you will need to contact Ticketmaster on 0844 4 999 999 (option 3 and then press option 2) and they will arrange for your tickets to be held for collection at the West Ticket Office on the day of the match.

To access the ticket booths on Level B1 you will need to walk underneath the pedway at the end of Olympic Way (this is the pedestrian route leading to the Stadium from Wembley Park tube).

Please do not follow the rest of the visitors up the pedway onto turnstile level but stay at street level. As you pass underneath the pedway you will see two very large staircases to your right and left. Walk up the Right hand set of stairs to the mid-level where you will see a number of ticket windows. Your tickets will be available from the West Ticket Collection Booth.

http://wembleystadium.com/TheStadium/GettingHere

http://wembleystadium.com/TheStadium/StadiumGuide

Please bring with you a copy of your order confirmation along with a form of ID for example Driving license, Passport, Debit or Credit card (something that has your name on it).

There will be safety stewards at the ground who will give you assistance if you are having difficulties locating the collection point.

How do I contact Ticketmaster?

Email - http://www.ticketmaster.co.uk/h/help.html

Telephone - Customer Support Team - 08444 999 999

How do I become a coach?

The first step to becoming a qualified coach is to enrol on an FA Coaching Course, which take place at both national sports centres and at every County FA.

For nearly all coaches, the first course they will take part in is the ‘FA Level 1 Club Coach’. This is a course designed by The FA as an introduction for all coaches with little experience or knowledge about coaching and is the perfect first step on The FA coaching ladder. You can then progress to level 2, then level 3 UEFA B licence, and finally the UEFA A licence.

To begin with, please contact your County FA for more information.  Contact details can be found via this link - http://www.thefa.com/GetIntoFootball/CountyFA/CountyContacts

Can I get a refund on my tickets?

The terms and conditions of the ticket sales state that tickets are non-refundable after purchase.

We can only advise that if you are unable to attend for whatever reason to find someone that may be able to attend in your absence. Tickets cannot be sold on but can be given to others that can attend.

FAQ's

How can I buy tickets to England v Republic of Ireland on 29th May?

Tickets are currently on general sale.

To book, please call 0844 826 2010 or log onto www.TheFA.com/tickets

To book accessibility tickets please call 0845 458 1966.

Can I get a refund on my tickets?

The terms and conditions of the ticket sales state that tickets are non-refundable after purchase.

We can only advise that if you are unable to attend for whatever reason to find someone that may be able to attend in your absence. Tickets cannot be sold on but can be given to others that can attend.

Why are The FA Cup Semi Finals played at Wembley Stadium?

Playing the Semi-Finals at Wembley is part of the stadium's business plan which allowed The FA to build a 90,000 seater national stadium, but with the significantly greater number of tickets available this will allow more fans to attend each of the showpiece fixtures.

As with any game, preparation is the key to a successful event. In previous years, a decision could not be made on a neutral and favourable Semi-Final venue until the competing teams had been decided. Obviously, elements such as the safety and security issues, transport issues, policing, supporter awareness of the venues and television schedules cannot be decided until a venue is decided. With the Semi-Final venue established well in advance we can therefore prepare for all these issues with a great deal more confidence.

Does The Football Association offer grants?

The Football Foundation has introduced a new simplified application form and fast track scheme for grants of £10,000 or under. Obviously grants of £10,000 require less information than those of £1,000,000 and the new application process allows the Foundation to quickly assess bids and offer grants within weeks. Our easy to use forms and guidance notes are available online at www.footballfoundation.org.uk, or by calling 0845 345 4555.

The Football Foundation is funded by the Premier League, The Football Association, Sport England and the Government, and is the nation's largest sports charity with a £53m budget going straight into the very heart of football.

The FA National Game Division is ploughing over £35 a year - £20m of which is invested into The Football Foundation - supporting community football, schools and further education colleges, heralding higher standards, better pitches, changing rooms and facilities and encouraging more people to enjoy football for life.

How do I become a coach?

The first step to becoming a qualified coach is to enrol on an FA Coaching Course, which take place at both national sports centres and at every County FA.

For nearly all coaches, the first course they will take part in is the ‘FA Level 1 Club Coach’. This is a course designed by The FA as an introduction for all coaches with little experience or knowledge about coaching and is the perfect first step on The FA coaching ladder. You can then progress to level 2, then level 3 UEFA B licence, and finally the UEFA A licence.

To begin with, please contact your County FA for more information.  Contact details can be found via this link - http://www.thefa.com/GetIntoFootball/CountyFA/CountyContacts

How do I become a member of the englandfans Club?

For further information and to apply online, please visit the englandfans website.

How do I become a referee?

For information on how to become a referee please view the following link: http://www.thefa.com/my-football/referee/general-information

How do I contact Ticketmaster?

Email - http://www.ticketmaster.co.uk/h/help.html

Telephone - Customer Support Team - 08444 999 999

How do I report discrimination?

The Football Association is committed to tackling all forms of discrimination and harassment and to promoting equality. We have already made considerable progress in tackling racism and have been working hard to ensure race equality at all levels of the game.

If you wish to report any form of discrimination to The FA please email - FootballforAll@TheFA.com

Or call the hotline number on 0800 085 0508

These contact details are strictly reserved for those wishing to report allegations of abuse or discrimination such as incidents of racism or homophobia. 



I haven’t received my tickets, what do I do?

Should you not receive your tickets two days prior to the match, you will need to contact Ticketmaster on 0844 4 999 999 (option 3 and then press option 2) and they will arrange for your tickets to be held for collection at the West Ticket Office on the day of the match.

To access the ticket booths on Level B1 you will need to walk underneath the pedway at the end of Olympic Way (this is the pedestrian route leading to the Stadium from Wembley Park tube).

Please do not follow the rest of the visitors up the pedway onto turnstile level but stay at street level. As you pass underneath the pedway you will see two very large staircases to your right and left. Walk up the Right hand set of stairs to the mid-level where you will see a number of ticket windows. Your tickets will be available from the West Ticket Collection Booth.

http://wembleystadium.com/TheStadium/GettingHere

http://wembleystadium.com/TheStadium/StadiumGuide

Please bring with you a copy of your order confirmation along with a form of ID for example Driving license, Passport, Debit or Credit card (something that has your name on it).

There will be safety stewards at the ground who will give you assistance if you are having difficulties locating the collection point.